Service Process
Plan Determination
Detail communication
Communicate fully with customers, clarify key information such as customer needs, product specifications, quantity, delivery time, etc.
Answer customer inquiries, provide professional advice, and ensure that both parties have a common understanding of the requirements.
Plan determination
Based on customer needs, develop a detailed product plan, including product design, material selection, production process, etc.
Confirm the plan with the customer and make necessary adjustments and optimizations to ensure that the plan meets customer expectations.
Place an order
Based on the determined plan, develop an order contract that specifies terms such as product price, delivery time, and payment method.
Both parties confirm the content of the contract and sign it, officially entering the production phase.
Quality control testing
During the production process, strict quality control testing is implemented to ensure that product quality meets standards and customer requirements.
Timely handle and correct non-conforming products to prevent problematic products from entering the market.
Packaging and shipping
Choose appropriate packaging methods and materials based on product characteristics and customer needs.
Ensure that the product packaging is firm and safe to avoid damage during transportation.
According to the requirements of the logistics company, deliver on time and provide logistics information to customers.